PRICING, SHIPPING AND RETURNS
What currency are your prices in?
All prices listed are in U.S. dollars
What are my payment options?
All orders are processed through PayPal.
Where do you ship?
I ship to all US States, but shipping prices
will vary with item weight and location
Please note, all shipping charges are the
responsibility of the buyer and will not be
paid in part or in full by Roxii's Bows
Designs. While we regret any delays that
may be caused by the postal processing
in some states, we cannot be responsible
for those delays. Please research your
local rules before ordering
When will my order ship?
Made To Order custom personalized
pieces can take approximately 2-6 weeks
to create and ship.
All Ready To Ship pleces are shipped
within five business days
Can I cancel my order?
Since many of the items are custom
personalized unfortunately cancellations
can not be accepted after production of
item has started
Ready To Ship items without personalization can be cancelled
any time before shipping email has been
received.
Can I return an item I purchased?
Custom personalized items can not be
returned.
I want you to be totally happy with your
order, and while I'm confident that my
products wll meet your expectations, I
also understand that things don't always
work out. So if you're unhappy with your
order and it is not a personalized item,
simply return the item in its unopened
original packaging (within 10 days of
purchase), and email me at
[email protected] to arrange
for a refund.
The item I want is sold out, when will it be
available again?
On occasion, items may sell out, or
restocking may be delayed. Just write me
an email with the item detail (a picture
would help also) at
[email protected] and l will
check with suppliers if a new stock is
available.
Thank you for supporting my small
business, it is greatly appreciated